Privacy Policy

1. Introduction

At N-vet AB, we care about your privacy and protect your personal information. This privacy policy explains how we collect, use, and protect your personal data when you visit our website.

2. What personal data do we collect?

We collect data that you provide to us via www.n-vet.se when ordering goods or through the “contact us” section.

• When placing an order, making a purchase, or contacting us
  Your personal data (name, email, address details, phone number, and personal identification number/company registration number) is collected when you make an order or contact us via the form on our website.
  We process your personal data to manage your orders, purchases, and complaints.
  We process this data based on the legal grounds of fulfilling our agreement with you.
• Cookies
  We automatically collect information about your use of our website through so-called cookies. You can read more about our use of cookies in our terms of use (link to LEGAL NOTICE).

3. Purpose of collecting personal data

We collect and use your personal data for the following purposes:

• To fulfill and deliver orders
• To send marketing materials (if you have given consent)
• To improve our website and user experience
• To provide support and customer service
• To comply with legal requirements, such as accounting obligations

4. Legal basis for processing personal data

We process your personal data based on the following legal grounds:

• Consent: When we use your data to send marketing or newsletters.
• Contract: To fulfill and deliver products or services you have ordered.
• Legitimate interest: To improve our website and service.
• Legal obligation: To comply with statutory requirements, such as accounting.

5. How long do we store your data?

We retain your personal data as long as necessary to fulfill the purposes for which it was collected. Personal data that is no longer needed will be deleted or anonymized.
Certain data, such as accounting information, may, in some cases, legally require us to store it longer than stated here. In these cases, we will delete the data as soon as the law allows. During this period, we will not process the data for any purpose other than complying with the law.

6. Who do we share your data with?

We share your data with the following third-party providers in order to deliver our services:

• Payment providers for processing payments
• Shipping companies to deliver products
• Web analytics and marketing companies

These companies are only allowed to process personal data on our behalf and according to our instructions.

7. Your privacy protection and rights

You have the right to request access to, correction of, or deletion of your personal data. You also have the right to object to the processing of your data or request that the processing be limited. For more information about your rights, please contact us at: info@n-vet.se

8. Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss.

9. Changes to this policy

We may update this privacy policy. Any changes will be published here. We recommend that you regularly review our privacy policy.

10. Contact

If you have any questions about this policy or how we handle your personal data, please contact us at:
Info@n-vet.se
+46 18 -57 24 30
N-vet AB, Dag Hammarskjölds Väg 36 b, 752 37 Uppsala (Sweden).